Thank you very much for a job well done.
From speaking to Emma and her secretary to the case being passed to Louise everyone was very reassuring, kind and helpful. The matter was dealt with quickly and we got a phone call from you telling us the outcome within 2 weeks as we have not heard directly from the police as yet. Thank you very much for helping us with this matter and giving us peace of mind in something that could have turned out very differently. It is good not to have to keep waiting to hear the outcome and worrying about what might happen.
The service from the initial call to the conclusion of this matter has been excellent. I felt supported and informed of all aspects of the case and its progression.
I wish to take this opportunity to thank you for your efforts and guidance on securing this excellent result. Can you please pass on my heartfelt thanks to Emma and all your team at Patterson Law. I think that you have a fantastic practice and I have been very impressed with the professionalism and genuine care that you have shown. Thank you again!
Patterson have done a great service, I would definitely recommend you in future
From the first exploratory conversation with Emma Patterson (5 minutes after I had completed an online enquiry form), to giving instructions to Rob Readfern, through numerous phone calls and emails and following his advice to finally win an appeal to reduce a driving ban from 6 months to 6 weeks (already served), your service has been first class. I appreciate that mine was not a typical case, in that I had 9 points on my licence before acquiring 2 more convictions in different counties, so it had to be handled in a particular way to achieve the desired outcome at each stage in the process. There has always been a reassuring voice at the end of the phone, to clear up any queries I have had and keep me totally informed and, more importantly, well advised. I would also consider your fees to be excellent value.
Superb, I am delighted and much relieved with the result.
Excellent
Absolutely fantastic. Listened without prejudice even though 5 OTHER FIRMS would not even air my views and concerns. Once again thank you so much for the work and effort that you have put into my case, the overall result is obviously fantastic however, had it gone the other way I would have been just as impressed and thankful for the service...without your service I would have been at a loss and with no other firm taking the time to even listen to my version I cannot commend and thank you all enough, especially Emma, for taking the initial call and yourself for the consistently high levels of professionalism and tact shown throughout - thank you.
Being that I am a prison lawyer needless to say I probably expect more than the majority of members of public do! I was very impressed with both Dominic and Patterson law and felt that the sum of money paid was worth every penny. The day of the court case I was impressed with Counsel Mr Birbeck and felt he provided excellent mitigation and was clear with how he felt the case would go. He did not notify us of any false intentions.
I am delighted with everything. Obviously I would rather have not been in my situation and the process was necessarily worrying – but Louise has done a brilliant job and kept me informed all the way and the end result meant all charges were dropped and I am even going to get court costs back.
I want to thank all the people at Patterson law for the wonderful work and support they gave me to keep my driving licence. I spent a lot of money but in the end it was money well spent, it enabled me to keep my job and my house. They gave me a fighting chance, if I know of anyone who is in trouble with their licence I would recommend them to you.
Just wanted to send you a very big thank you for preparing my case for Exceptional Hardship. As you may know, the court accepted the arguments for not disqualifying me despite my 12 points and I retain my driving licence. This success is entirely down to your efforts and that of the barrister you appointed, Louise Winter. Her approach in court was perfect and she was very supportive. I sincerely hope I never have to use your services again but if I do, then I know you would do your very best.
Very Very Good result, previously I had been advised by a different law firm that I had little to no chance of success in defeating this scurrilous action by Go Safe Wales, Paula succeeded!" (A Company instructed us to try and get a fail to name the driver charge withdrawn. The vehicle was on long term rental, the company has various policies about using vehicles and keeping records. Paula made representations about the company using reasonable diligence and it being reasonable not to have a record in the circumstances. She exhibited the various procedures that they had in place - the case was withdrawn at court at the first hearing.)
I could not of asked for a better service, Paula and the team did there utmost to help me in all of my queries. The end result was what I hoped for and can not thank you enough. Are there any ways you feel we could improve our service? "Just keep doing what you do best.
Just wanted to say the biggest thank you for all your help, I am confident I would not of got the same out come if it wasn't for you. Also Miss Rebecca Channon was incredible and she was worth her weight in gold. Again if it wasn't for your advice in bringing Miss Channon I would have been eaten alive, I was not expecting that but the way she examined the police officer was remarkable. No doubt being a taxi driver I will be needing your services in the future and will not hesitate in contacting you again.
Thanks Emma, I appreciate your time and expertise in my case. Thank you for everything, rest assured I will recommend you and your company to my friends, should they need you! All the best for the season and a happy and prosperous new year
Dom...With reference to your questionnaire. Completed over the phone together with your secretary, ALL EXCELLENT.
Good service – Prompt and efficient!! I liked the way the call was handled from inception, it was like you had been my lawyers forever and just took over the matter straight away and realised the urgency of it too. Everything was dealt with super efficiency
Emma, I would just like to compliment you and your firm on the clarity of your advice and Rob in particular for the way he has handled this matter. He remained in control of the process from start to finish and provided a very professional service throughout. I will recommend your firm to others and not hesitate to seek your advice again should the situation arise. Many thanks
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